Accessibility Statement

01 The standard we follow

We align the site with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA — the standard referenced by the European Accessibility Act. The site is partially conformant: most criteria are met, and the exceptions we are aware of are listed below.

02 What we have done

• A “Skip to main content” link at the top of every page, for keyboard-only navigation.
• All functionality is operable by keyboard, with a visible focus indicator on the active element.
• Semantic heading structure (one H1 per page, a logical hierarchy) and landmarks (header, nav, main, footer).
• Text alternatives for meaningful images; decorative ones are hidden from screen readers.
• Forms have associated labels, error messages are announced to screen readers, and fields use autocomplete.
• The “reduced motion” preference (prefers-reduced-motion) is respected — all animation is switched off.
• Content remains visible when JavaScript does not run.
• Text colour contrast meets the 4.5:1 minimum for normal text.

03 Known limitations

• The embedded Google Maps map is third-party content and its accessibility is outside our control. The full address and phone number are available as text immediately next to the map.
• The PDF of our Financial Supervision Commission certificate is a scan and has no text layer. On request we will provide its content in an accessible format — just write to us.
• Some decorative scroll animations may be distracting. They are switched off automatically when the system reduced-motion setting is enabled.

04 Feedback and reporting

If you encounter a difficulty using the site, or you need information in another format, contact us at info@soners.bg or on +359 876 533 522. We respond within two working days and will find a way to give you the information you need.

Our office in Burgas, Lazur district, block 65, Demokratsiya Blvd, is accessible at ground level. If you need assistance when visiting, call us in advance and we will arrange it.